Who we are
Our website address is https://appliedhorsemanship.com.
I. Basic Provisions
These general business terms and conditions (hereinafter referred to as “Terms and Conditions”) are issued in accordance with relevant UK legislation.
Applied Horsemanship Ltd.
Company Number: 08830946
Based at: Rignall Farm Barns, Towcester, NN12 8PA, United Kingdom.
Contact Information:
Email: info@appliedhorsemanship.com
(Hereinafter referred to as “Seller” or “We”)
These Terms and Conditions govern the mutual rights and obligations between the Seller and a natural person or business entity (hereinafter “Buyer” or “You”) entering into a contract for the purchase of online courses available through the Platform.
The provisions of these Terms and Conditions form an integral part of any purchase contract concluded through our Platform. Any deviations agreed upon in a purchase contract will take precedence over these Terms and Conditions.
The purchase contract and these Terms and Conditions are concluded in the English language.
II. Information on Online Courses and Pricing
Information about online courses, including descriptions, content, and pricing, is provided on the Platform. All prices are inclusive of VAT (where applicable).
The prices of online courses remain valid as long as they are displayed on the Platform. This provision does not preclude the conclusion of a purchase contract under individually agreed conditions.
All course presentations are for informational purposes only, and the Seller is not obliged to enter into a purchase agreement regarding the courses presented.
III. Ordering and Concluding a Purchase
The Buyer can place an order for online courses via:
- Their customer account (if previously registered);
- Completing the order form without registration.
The Buyer selects the desired course(s) and the payment method during the ordering process.
Before submitting the order, the Buyer can review and modify the details entered. The order is confirmed by clicking the “Submit” button. The information in the order is deemed correct by the Seller.
Once the order is submitted, the Buyer will receive a confirmation email. This confirmation constitutes the conclusion of the purchase contract, with attached Terms and Conditions.
All orders accepted by the Seller are binding. The Buyer may cancel an order before receiving the confirmation email by contacting the Seller via phone or email.
In case of a pricing error, the Seller is not obliged to provide the course at the incorrect price, even if an order confirmation has been sent. The Seller will notify the Buyer of the error and provide a new offer.
IV. Access to Online Courses
Upon completing the purchase and receiving payment, the Buyer will receive access to the purchased online course(s) via the Platform. Access details will be sent to the email provided during registration or purchase.
The Buyer is responsible for maintaining the confidentiality of their login details and must not share access with third parties. The Seller is not liable for any misuse of the account caused by unauthorized access.
The Buyer may access the online course(s) for the duration specified at the time of purchase. Some courses may have limited-time access, which will be clearly stated on the Platform.
V. Payment Terms
The price of the online courses is payable by:
- Bank transfer
- Credit or debit card
- PayPal
Payment must be made at the time of purchase. Access to the online courses will be granted only after the payment is received in full.
The Seller does not require any advance payment or similar payment prior to the purchase of courses.
VI. Withdrawal from the Contract (Right to Cancel)
Buyers who purchase online courses as consumers (non-business entities) have the right to cancel their purchase within 14 days from the date of the purchase.
To cancel, the Buyer must notify the Seller via email or by using the withdrawal form provided by the Seller. Upon cancellation, the Seller will revoke the Buyer’s access to the online course(s) and refund the purchase price.
If the Buyer has already accessed the course content, the right to withdraw is forfeited. By accessing the course, the Buyer agrees to waive their right to cancellation under the Consumer Contracts Regulations 2013.
VII. Defective Courses
If the Buyer encounters any issues accessing the course or finds defects in the course content, they may contact the Seller to resolve the issue.
Complaints regarding defective courses must be submitted within 30 days of purchase. The Seller will review and resolve the complaint within 14 days.
VIII. Final Provisions
These Terms and Conditions are governed by UK law. Any disputes arising from these terms will be subject to the jurisdiction of UK courts.
The Seller reserves the right to modify these Terms and Conditions. Changes will not affect rights and obligations arising before the amendment.
VI. Withdrawal from the Contract (Right to Cancel)
Buyers who purchase online courses as consumers (non-business entities) have the right to cancel their purchase within 14 days from the date of the purchase, provided they have not accessed the course content. By accessing the course, the Buyer acknowledges that they waive their right to cancellation under the Consumer Contracts Regulations 2013.
To cancel, the Buyer must notify the Seller via email at info@appliedhorsemanship.com or by using the withdrawal form provided by the Seller. Upon cancellation, the Seller will revoke the Buyer’s access to the online course(s) and issue a full refund within 14 days.
VII. Returns and Refunds
Due to the nature of our online courses being digital content, we do not offer returns or refunds once the course has been accessed or streamed. All sales of online courses are final. It is the Buyer’s responsibility to ensure that the course meets their needs prior to purchase. If there are technical issues or problems accessing the course, the Buyer should contact us at info@appliedhorsemanship.com for assistance.
These terms are effective from October 21, 2024.
